Information We Collect

At Sparkdriftflow, we collect information that helps us provide better financial communication services to businesses across Thailand. The data we gather falls into several categories, each serving specific purposes in delivering our services.

How We Collect Information

• Directly from you when you fill out forms, create accounts, or contact our team
• Automatically through cookies and similar technologies when you use our website
• From third-party services you've authorized to share information with us
• Through our business partners when you engage with joint services or programs
• From public sources and business directories to verify company information

How We Use Your Information

Your information helps us deliver personalized financial communication services and improve our offerings. We use this data responsibly and only for legitimate business purposes that benefit your experience with Sparkdriftflow.

• Providing and customizing our financial communication services to meet your business needs
• Communicating with you about services, updates, and relevant business opportunities
• Analyzing usage patterns to improve our website functionality and user experience
• Ensuring the security and integrity of our systems and protecting against fraud
• Complying with legal requirements and regulatory obligations in Thailand
• Developing new services and features based on user feedback and behavior patterns
• Sending marketing communications about services that may interest your business
• Processing payments and managing billing for our premium services

Legal Basis for Processing

Under Thailand's Personal Data Protection Act, we process your personal data based on legitimate interests, contractual necessity, consent, and legal obligations. We ensure all processing activities have proper legal justification and respect your rights as a data subject.

Data Sharing and Third Parties

We believe in transparency about how your information is shared. Sparkdriftflow works with carefully selected partners to deliver comprehensive services, and we maintain strict controls over how your data is handled by third parties.

Service Providers We Work With

• Cloud hosting providers who store and secure your data on servers located in Thailand and Singapore
• Payment processors who handle billing and subscription management for our services
• Email service providers who help us deliver communications and marketing messages
• Analytics services that help us understand website usage and improve user experience
• Customer support tools that enable our team to provide better assistance
• Security monitoring services that protect against cyber threats and unauthorized access

Business Partners

We may share limited information with business partners who provide complementary services to our clients. These partnerships are governed by strict data protection agreements, and partners can only use your information for the specific purposes outlined in our agreements.

We never sell your personal information to third parties for marketing purposes. Any data sharing is done with your interests in mind and with appropriate safeguards in place.

Data Security Measures

Protecting your information is a top priority at Sparkdriftflow. We implement multiple layers of security to safeguard your data against unauthorized access, disclosure, alteration, or destruction.

We maintain incident response procedures and will notify you within 72 hours if a data breach occurs that may affect your personal information, as required by Thai law.

Data Retention Periods

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by applicable laws. Different types of information have different retention periods based on their purpose and legal requirements.

You can request earlier deletion of your information by contacting our privacy team. We'll evaluate your request based on legal requirements and legitimate business needs.

International Data Transfers

While we primarily store data within Thailand and ASEAN countries, some of our service providers may process information in other jurisdictions. When we transfer data internationally, we ensure appropriate safeguards are in place.

• Data processing agreements with international vendors include specific privacy protection clauses
• We only work with countries that have adequate data protection frameworks or with companies that provide equivalent protections
• Standard contractual clauses approved by Thai authorities govern all international data transfers
• Regular audits ensure our international partners maintain required security and privacy standards

If you have concerns about international data processing, you can contact us to understand which of your data may be processed outside Thailand and the safeguards we've implemented.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, analyze usage patterns, and provide personalized content. We want you to understand what information these technologies collect and how you can control them.

Types of Cookies We Use

• Essential cookies that are necessary for website functionality and cannot be disabled
• Performance cookies that help us understand how visitors interact with our website
• Functional cookies that remember your preferences and settings
• Marketing cookies that help us show relevant advertisements and measure campaign effectiveness

You can control cookie settings through your browser preferences. However, disabling certain cookies may limit website functionality and affect your user experience.

Changes to This Privacy Policy

We may update this privacy policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we'll notify you through email or prominent website notices.

Minor updates may be posted without direct notification, so we encourage you to review this policy regularly. The "Last Updated" date at the top of this policy indicates when the most recent changes were made.

Continued use of our services after policy updates constitutes acceptance of the revised terms. If you disagree with changes, you may discontinue using our services or contact us to discuss your concerns.